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📅 Services & Appointments

How to offer video and phone appointments

Offer consultations by video or phone: Use Google Meet links for video visits and client phone numbers for phone appointments.

Meet clients anywhere

Consultations, follow-ups, and coaching sessions don’t always need a visit. Scheduley supports video and phone appointments as first-class service types.

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Video Consultation
Tue, May 17 · 2:00 PM – 2:15 PM
Client
Maya Patel
Service
Video Consultation
Time
2:00 PM (15 min)
Location
Video call · Join Google Meet
Appointment with Google Meet link in Calendar Illustration · sample data

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Video calls with Google Meet

Set a service’s “Where it happens” to Video call (Google Meet). When a client books it:

  1. A Google Meet link is created for the appointment automatically
  2. The link is texted to the client along with their confirmation
  3. The link is saved on the appointment in your Calendar, so you join from the same place
Check the appointment for a Join Google Meet link before the session. If link creation is unavailable or fails, the booking can still be created without a link; contact support and arrange a joining link with your client. Booking a video service does not itself verify that a link was delivered.

Phone appointments

Set “Where it happens” to Phone call for appointments you’ll handle by phone. No address is collected; the confirmation makes clear you’ll connect by phone at the booked time.

Booking works the same everywhere

Video and phone services appear on your booking page and website like any other service, and your AI Front Desk can book them over the phone too, and it tells video-call clients to expect a Meet link by text.

Video & phone appointment types (with automatic Google Meet links) are included on your plan, along with in-person and mobile appointments. Everything’s included; there are no feature tiers.

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