Every service can happen at your business, at the client’s location, over the phone, or on a video call.
Where it happens
Not every appointment happens at a front desk. Each service in Scheduley has a “Where it happens” setting, and the booking flow, confirmations, and your AI Front Desk all adapt to it automatically.
Service editor · “Where it happens” options Illustration · sample data
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The four location types
At your business: the classic. Clients come to you. Your address can appear on the booking page when its address display is enabled.
At the client’s location: you travel to them. Clients enter their address when booking. This option appears once you turn on Mobile services. See Offering mobile services.
Phone call: the appointment happens over the phone, no address needed.
Video call (Google Meet): when Meet link generation succeeds, the booking includes a Google Meet link that can be sent in its confirmation. See Video and phone appointments.
Setting it per service
Edit any service under Business and pick the location type. You can mix freely: an in-studio haircut, a mobile styling visit, and a video consultation can all live on the same booking page.
Default location for manual appointments
When you add appointments yourself from the Calendar, the selected service supplies its location. For a custom appointment, check the location field before saving; the initial value is derived from your service catalog.
Your AI knows too
The AI Front Desk mentions where each service happens when talking to callers, including travel fees for mobile visits and that video-call clients get a Meet link by text.
Clients see it while booking
Every service card on your booking page and website shows its location right next to the duration and price (In person, Video call, Phone call, or We come to you), and your AI Front Desk explains the same thing on calls. Nobody books a video consult expecting a chair.