DMs that become bookings
If clients find you on Instagram or Facebook, that’s where they’ll message you. Connecting these channels lets your AI Front Desk reply to DMs and turn them into appointments.
Complete the provider connection and confirm Connected in Integrations before relying on it. If connection is unavailable or returns an error, contact support with the provider name and message. A listed integration is not proof that your account is connected.
Connect your accounts
- Go to Integrations in your dashboard
- Choose Instagram or Facebook and click Connect
- Sign in and grant Scheduley access to your business account’s messages
How it works once connected
- Your AI answers DMs with your services, prices, and availability
- Clients book without leaving the chat; the appointment lands on your Calendar with a confirmation text
- Every conversation shows up in Inbox, where you can jump in whenever you like
A great companion to DMs is putting your booking link in your Instagram bio and Facebook page. See Sharing your booking link.