Your Scheduley number doesn’t just take calls — it texts. Clients get confirmations and reminders automatically, and when someone texts your number, the AI answers and can book them in.
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SMS Auto-Replies
Automatic texts sent from your Scheduley number — switch each one on or off
Booking confirmation
Sent the moment an appointment is booked — by the agent or your booking page
Hi Alex! Glow Beauty Studio booked your Haircut & Style appointment on Tue, May 17 at 10:00 AM. See you then!
Appointment reminder
Minutes before the appointment
60
Call summary — texted to you
Sent to your phone after each call your agent handles
Preview texts on your phone
Sends a sample to your number so you can see exactly what clients get.
ConfirmationReminderOn my wayReview inviteRebook nudge
Agent → SMS Auto-Replies
Prefer to answer texts yourself? Switch off SMS text messages under Agent → Channels — incoming texts still land in your Inbox marked Needs Attention, and automatic texts like confirmations and reminders keep working. The AI just stops replying to conversations.
Automatic texts
Booking confirmation — sent the moment an appointment is booked, however it was booked: online, on your booking page, or by phone with your AI. Video bookings include their Google Meet link right in the confirmation.
Change updates — when the AI reschedules or cancels an appointment for a client, they get a text confirming the change
Clients manage bookings by text
Clients can text your number to reschedule or cancel — the AI handles it and your Calendar updates instantly.
Conversations in your inbox
Every text thread lives in Messages. The AI answers questions using everything it knows about your business, and you can jump into any conversation and take over whenever you like.
You choose what goes out
Every automatic text has its own on/off switch under Agent → SMS Auto-Replies — toggle the booking confirmation, reminders, and your post-call summary text independently, set the reminder lead time, and see the exact message each one sends.